Agency Management sounds broad but it is specific — What you need to manage your agency. That means knowing the laws that guide your business and the policies to guide your staff and everything in between. Staff members with specialized knowledge built the sections you see listed in the index on the left-hand side. For example, in the Legal Compliance section, you will find a comprehensive collection of privacy compliance information all geared to your business in Pennsylvania, Maryland and Delaware. That is what IA&B provides throughout this section — the only place where you can find specific, vital information about being an independent insurance agent in your state. If you need any guidance, do not hesitate to call 717-795-9100 or e-mail iab@iabgroup.com. | 
