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Agency Management Institute

Program Information

October 18-21, 2010
(Monday - Thursday)

CIC Education Consultant
Clem Wandrisco, Jr., CPCU, AAI, AIC

Holiday Inn Conference Center
7736 Adrienne Drive
Breinigsville, PA  18031

Hotel Phone: (610) 391-1000
Room Rate: $119.95
Room Cut-Off Date: 9/17/10

Facility Directions

Continuing Education Approvals

Agenda

Date

Time

Topic/Speaker

October 18, 2010

12:00 -
1:00 p.m.

Registration

1:00 -
5:00 p.m.

The Agency as an Organization

Angelynn Heavener
CIC, CPIA
Insurance Training Plus
Springfield, IL

5:15-
5:30 p.m.

Exam Briefing

October 19, 2010



7:30-
8:00 a.m.

Continental Breakfast

8:00 a.m. -
12:00 p.m.

Managing and Sustaining Financial Strength

Angelynn Heavener
CIC, CPIA

12:00-
1:00 p.m.

Lunch

1:00 - 5:00 p.m.

Human Resources

Rebecca Lathrop
CIC
Optimum Performance Solutions
Lake Worth, TX

October 20, 2010

7:30-
8:00 a.m.

Continental Breakfast

8:00 a.m.-
12:00 p.m.

Agency Productivity & Effectiveness

Katherine Hollada Ambers
CIC, CISR, CPIA, CPIW, CRMCS
WorkSmart Consulting
Richmond, VA

12:00 -
1:00 p.m.

Lunch

1:00 -
5:00 p.m.


Legal & Ethical Responsibilities

Katherine Hollada Ambers
CIC, CISR, CPIA, CPIW, CRMCS

October 21, 2010

8:00 -
8:30 a.m.

Continental Breakfast

8:30 -
10:30 a.m.

Agency Management Institute Exam