Specialized training is important for all agency staff to provide the best coverage for clients and to protect the agency from E&O claims. Classroom Courses Best Practices of E&O Loss Control*—Instructors teach the risk-management approaches to E&O, reviewing current industry and agency management issues that can impact E&O claims.
Mistakes That Lead to E&O Claims*—Jerry Milton, CIC, will heighten your awareness of common mistakes involved in E&O claims by highlighting the milestones in the "life" of an account. *Approved for six CE as well as Utica and Westport (Pa. and Del. only) loss-control credit. Who should attendEveryone in an agency has the ability to affect E&O claims. All agency employees will benefit from attending this program. Registration Fee:Member: $189 Non Member: $229 - Registration fee includes instruction, comprehensive notebook, coffee breaks, lunch and DE, MD & PA CE filing fees.
- Confirmation will be sent via email upon registration and full payment.
- Register early since program space is limited.
- Class dates, fees and locations are subject to change.
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On-Demand CoursesEthical Behavior and E&O**—Instructor Jerry Milton, CIC, says, "E&O claims all come from the L-Syndrome; lack of knowledge, lack of consistency, lack of communication or lack of documentation." Jerry helps agents understand where they may be "lacking" in this online seminar. MARYLAND–Compliance Pitfalls & Ethical Responsibilities**(Members only)—Jason Ernest, Esq. and Claire Pantaloni, CIC, CISR walk you through Maryland's eight most violated laws and regulations and provide you with the tips and tools you need to remain compliant. PENNSYLVANIA–Compliance Pitfalls & Ethical Responsibilities**(Members only)—IA&B's general counsel (Ernest) and industry affairs director (Pantaloni) help you avoid costly fines and penalties by recognizing the top ten most violated insurance laws and regulations in Pennsylvania. **Approved for three CE and Utica loss-control credit. Who should attendAnyone with the ability to affect E&O claims, but unable to attend a classroom seminar. Agency employees can take our on-demand courses when and where it's convenient for them. Registration Fee:Member: $75 Non Member: $105 IA&B E&O Seminars are not affiliated with any designation program. | 
