Date | Time | Topic/Speaker | October 18, 2010 | 12:00 - 1:00 p.m. | Registration | 1:00 - 5:00 p.m. | The Agency as an Organization Angelynn Heavener CIC, CPIA Insurance Training Plus Springfield, IL | 5:15- 5:30 p.m. | Exam Briefing | October 19, 2010
| 7:30- 8:00 a.m. | Continental Breakfast | 8:00 a.m. - 12:00 p.m. | Managing and Sustaining Financial Strength Angelynn Heavener CIC, CPIA | 12:00- 1:00 p.m. | Lunch | 1:00 - 5:00 p.m. | Human Resources Rebecca Lathrop CIC Optimum Performance Solutions Lake Worth, TX | October 20, 2010 | 7:30- 8:00 a.m. | Continental Breakfast | 8:00 a.m.- 12:00 p.m. | Agency Productivity & Effectiveness Katherine Hollada Ambers CIC, CISR, CPIA, CPIW, CRMCS WorkSmart Consulting Richmond, VA | 12:00 - 1:00 p.m. | Lunch | 1:00 - 5:00 p.m. | Legal & Ethical Responsibilities
Katherine Hollada Ambers CIC, CISR, CPIA, CPIW, CRMCS | | October 21, 2010 | 8:00 - 8:30 a.m. | Continental Breakfast | 8:30 - 10:30 a.m. | Agency Management Institute Exam |
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