Certified Insurance Service Representative

The Certified Insurance Service Representatives (CISR) program is a nationally recognized designation program that offers a practical, hands-on approach to learning. This uniquely powerful training is designed to help participants conquer the challenges they face today by making customer service representatives more professional, more productive and more profitable. Students who are committed to continuing education and career growth can obtain the highest level of professional insurance education.

Bring CISR seminars right into your agency or company offices. Click here to learn more.

Who should attend?

the participant to gain all the benefits of this education with limited time out of the office. This progCISR courses are open to any employee of an agency, insurance company or insurance-related business. The five CISR courses are designed in a one-day format allowing ram is designed for:

Agency staff
Customer Service Representatives
Company underwriters
Company branch managers

CISR courses are open to any insurance professional needing updated technical information and/or state continuing education credits. The exam is required only for those individuals that wish to earn the CISR Designation.

Earning the Designation

To earn the CISR designation, participants must successfully complete all five courses and exams within three calendar years following the year in which the participant successfully completes the first exam. There is no specific order in which courses must be taken. The five courses include:

Maintaining the Designation

CISR designees must attend one program annually to maintain the designation. Attendance at any one of the following seminars will qualify for the CISR annual update requirement:

Any one of the five original segments of the CISR Program
William T. Hold Seminars (formerly Advanced Learning Seminar)
Dynamics of Service Seminar
Eight (8) consecutive hours of a CIC Institute
CIC Institute (2 years of update credit)

Course Times

Registration              7:30 a.m. – 8:00 a.m.
Seminar                   8:00 a.m. – 3:30 p.m.
Study Session           3:30 p.m. – 4:00 p.m.
Exam*                     4:00 p.m. – 5:00 p.m.

Registration Fee:

Singe Seminar or Marathon Week	Programs prior to 1/1/09	Programs post 1/1/09
Single Seminar	$175	$185
Marathon Week (same person/5 days)	$850	$900

Registration fee includes instruction, comprehensive notebook, coffee breaks, lunch and MD & PA CE filing fees.
Confirmation will be sent via email upon registration and full payment.
Register early since program space is limited.
Class dates, fees and locations are subject to change.

To register for Marathon Week, please call (800) 998-9644 or (717) 795-9100, option 0, to register by phone or click here to download a registration form to register by fax at 717-795-8347