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Delivering Quality Service

(Experience Preferred: Two - Six Months)

Course Topics Include:

  • Professional customer communication
  • Commitment to the customer relationship
  • Exceeding the expectations of your customers
  • Overview of E&O Prevention
  • Agency standard operating procedures

2010 Course Dates

Begin Date

End Date

June 14

July 30

September 13

October 29

Registration Fees

Member

Non-Member

$235

$275

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*Online registration for this course is temporarily unavailable. 

Course Specifics: