Does your agency get calls from car dealerships requesting to add or delete a vehicle to a customers' policy? This situation will probably seem rather common to most as car dealers call agencies quite frequently to request information on coverage or to request changes be made to the policy. As a matter of fact, similar calls are made by lending institutions. However, such circumstances trigger a huge E&O exposure.

When you are doing what the car dealer is asking, you are making a policy change based on information provided by someone who is not a party to the contract…it is that simple. So, should you make the changes? For more information, click on your home state:

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