Managing an agency requires an understanding of key laws and regulations governing business operations and the industry as a whole. Find IA&B resources and official documents sorted by subject. Agency Termination - Contract law, consumer rights as well as state laws govern how an agency/company relationship should end. Do you know your rights? Background Checks - Why agencies should conduct background checks on their employees and how to begin this process in your agency. Broker Agreements - Whenever you are placing a risk with a carrier that has not appointed you, you are required to secure a written agreement with the client. Examples include placements with SWIF, Fair Plan, MGA or Surplus Lines market, etc. Business Entities - How to properly license your agency with the Insurance Department and Department of State. Company Insolvency - Guidance on Pennsylvania insolvency law as well as general information on company rehabilitation and liquidation. Credit Scoring - Information on the impact that the use of credit scoring can have in your agency operations. Do Not Call / Do Not Fax / Do Not E-mail (CAN-SPAM) - Here you will find information on how to comply with federal marketing and telemarketing requirements that affect business relationships with your clients and prospects. Fees - Producers may charge a fee as well as pay referral fees in certain situations. Both are explained in further detail here. Fiduciary Duties - Here you will find information on your fiduciary duties such as commingling funds, setting up a premium deposit account and maximizing FDIC protection.
| Insurance Producer - It is important to identify the two roles of an insurance producer. Here you will find information on the role of "agent" and "broker" as defined by law. Non-resident Licensing Exemption - Do you have a non-resident license because of a P&C commercial risk with a satellite exposure in another state? Check to see if the non-resident license is needed. Policy Non-Renewal / Cancellation - What carriers can and cannot do with regard to cancellations and non-renewals for commercial lines, personal automobile and homeowners' policies. Privacy - Producers are required to develop a privacy notice and a written information security program. Do you have both? Producer Licensing - Information and guidelines for maintaining your producer's license including CE requirements, flood and LTC training and access to PA producer licensing law and regulation. Prohibited Acts - Here you will find a listing of the prohibited acts and activities as outlined in Act 147 of 2002 (PA’s producer licensing law). Record Retention - Information and guidelines on how long agencies should maintain paper and/or electronic files. Surplus Lines - The Insurance Department has indicated an increase in deficient Surplus Lines submissions and has intensified enforcement actions. Take a few moments to look at the Q&A and other resources to remain in compliance.
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