Managing an agency requires an understanding of key laws and regulations governing business operations and the industry as a whole. Find IA&B resources and official documents sorted by subject. - Agency Termination - Contract law, consumer rights as well as state laws govern how an agency/company relationship should end. Do you know your rights?
- Background Checks - Why agencies should conduct background checks on their employees and how to begin this process in your agency.
- Broker Agreements - Whenever you are placing a risk with a carrier that has not appointed you, you are required to secure a written agreement with the client. Examples include placements with SWIF, Fair Plan, MGA or Surplus Lines market, etc.
- Business Entities - How to properly license your agency with the Insurance Department and Department of State.
- Company Insolvency - Guidance on Pennsylvania insolvency law as well as general information on company rehabilitation and liquidation.
- Credit Scoring - Information on the impact that the use of credit scoring can have in your agency operations.
- Do Not Call / Do Not Fax / Do Not E-mail (CAN-SPAM) - Here you will find information on how to comply with federal marketing and telemarketing requirements that affect business relationships with your clients and prospects.
- Fees - Producers may charge a fee as well as pay referral fees in certain situations. Both are explained in further detail here.
| - Insurance Producer - It is important to identify the two roles of an insurance producer. Here you will find information on the role of "agent" and "broker" as defined by law.
- Non-resident Licensing Exemption - Do you have a non-resident license because of a P&C commercial risk with a satellite exposure in another state? Check to see if the non-resident license is needed.
- Policy Non-Renewal / Cancellation - What carriers can and cannot do with regard to cancellations and non-renewals for commercial lines, personal automobile and homeowners' policies.
- Privacy - Producers are required to develop a privacy notice and a written information security program. Do you have both?
- Prohibited Acts - Here you will find a listing of the prohibited acts and activities as outlined in Act 147 of 2002 (PA’s producer licensing law).
- Record Retention - Information and guidelines on how long agencies should maintain paper and/or electronic files.
- Surplus Lines - The Insurance Department has indicated an increase in deficient Surplus Lines submissions and has intensified enforcement actions. Take a few moments to look at the Q&A and other resources to remain in compliance.
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Can't find what you are looking for? Contact the IA&B Member Service Center at 800-998-9644, option 0, or e-mail at iab@iabgroup.com.
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