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Competition for Outstanding CSR of the Year Award announced

Cash awards total $5,000

Contact:
Karen Robison
(717) 795-9100 Ext. 606

Feb. 2, 2010 – The search is on for the nation’s best insurance customer service representative. Delaware, Maryland and Pennsylvania nominations for the 2010 Outstanding CSR of the Year Award are now being accepted by Insurance Agents & Brokers.

“This award is a great opportunity to honor our frontline employees for the significant roles they play within our industry,” said Kathleen Glattly, chairwoman of the IA&B Service Group.

The award is open to anyone, regardless of affiliation or designation. The only requirement is that the candidate be an insurance CSR or have primary duties in the customer service arena.

Once nominated, a candidate fills out a form, submits letter(s) of recommendation and writes a two-page essay. Candidates will be evaluated on their service, leadership capabilities and contributions to their agencies and communities.

The national winner will receive $2,000, and four national finalists will receive $500 each. In addition, the person who nominates the national winner will receive $1,000.

The award, now in its 20th year, is bestowed upon a CSR by the National Alliance for Insurance Education & Research.

To nominate someone for the award, visit www.iabgroup.com/awards/out_csr/index.html. Upon receipt of a nomination, IA&B will mail the candidate the necessary materials to complete the entry process. The deadline for submission of the candidate form and essay is May 1. Winners will be announced this summer.

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About Insurance Agents & Brokers Service Group
The Insurance Agents & Brokers Service Group oversees the partnership of agents’ associations in Delaware, Maryland and Pennsylvania that work together to deliver pre-eminent programs, products and services for their over 1,500 members. Led by dedicated agent volunteers and staffed by 40 professionals, IA&B is recognized and respected nationally for its industry-leading efforts in agent professional development, advocacy, industry information and knowledge base, communications and more.

IA&B is affiliated with the National Association of Professional Insurance Agents in all three states and with the Independent Insurance Agents & Brokers of America in Delaware and Pennsylvania. To learn more, visit www.iabgroup.com.

About the National Alliance
The National Alliance for Insurance Education & Research provides insurance and risk-management professionals with the nation’s premier advanced educational programs, including Certified Insurance Counselors (CIC), Certified Insurance Service Representatives (CISR), Certified Risk Managers (CRM), Dynamics Sales Training and the Producer School. The 40-year-old organization serves more than 135,000 participants throughout all 50 states and Puerto Rico. For additional information, visit www.TheNationalAlliance.com.